The Listening Leader Powerful New Strategies for Becoming an Influential Communicator

Subjects:

• Business » Leadership
• Business » Organizational Behavior
• Business » Human Resources/Personnel Management
• Business » Corporate/Business Communications

Related Web Pages:

• rmharrisassociates.com
• The Listening Leader

Reviews:

• Writing for managers and frontline employees alike, consultant Harris focuses on the practical in this guide to improving communication by focusing on listening and developing more effective leadership skills throughout an organization, with the primary goal being the development of listening to the level of influence itself. He describes why listening is elementary to effectiveness, addresses attitudes and demons, and describes how motivational listening contributes to conversational continuity and responsibility, strengthened focus, and an improved "communicational divide."
  —Reference & Research Book News August 2006

• Endorsement From Mark Alpert
  Senior Vice President
  TUV America Inc.: As Richard Harris points out, good communication happens in two directions: talking, which seems to be the easier part, and listening, which for many, seems more difficult. This book reminds us how to get past the noise to improve the art of listening in both our professional and personal lives. This book contains practical, useful tips on how to make listening a more active part of every discussion, thereby making people and corporations more efficient and effective.
• Endorsement From Tom Kristoph
  Director, Development & Training
  Dynamics Research Corporation (DRC): Dick Harris captures the LEADERSHIP ingredient most other approaches to effective listening miss: how to influence others by letting the person know you've heard them. Receiving and understanding the other person's message is only the beginning. Dick tells us how to complete the process.
• Endorsement From Dan Schneider
  Executive Director, Sales
  Sepracor Inc.: The Listening Leader brings to light the part of communication that has long been overlooked. By applying the insights and tools described in this book, I have been able to increase my effectiveness in communicating and leading. Recognizing that I can influence a conversation positively or negatively vis-à-vis my listening skills alerted me to the fact that I was at times interpreting the world through a filtered and incomplete set of information. I highly recommend this to anyone who struggles with understanding and acting on the often overwhelming amount of information they receive on a daily basis. Effective listening cuts through the clutter and allows you to focus on the critical things you need to know to be effective in today's society.
• Endorsement From Richard M. Warshauer
  Senior Managing Director
  GVA Williams: Adlai Stevenson supposedly said: 'Everyone is talking; no one is listening.' Dick Harris, in a cogent and practical book, shows us how to reverse that truism.