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The Listening Leader Powerful New Strategies for Becoming an Influential Communicator
Book Code: C8983
ISBN: 0-275-98983-6
ISBN-13: 978-0-275-98983-5
152 pages, N/A
Praeger Publishers
Publication: 4/30/2006
List Price: $34.95 (UK Sterling Price: £19.95)
Availability: In Stock
Media Type: Hardcover
Also Available: Ebook
Trim Size: 6 1/8 x 9 1/4
Subjects: Related Web Pages: Reviews:
  • Writing for managers and frontline employees alike, consultant Harris focuses on the practical in this guide to improving communication by focusing on listening and developing more effective leadership skills throughout an organization, with the primary goal being the development of listening to the level of influence itself. He describes why listening is elementary to effectiveness, addresses attitudes and demons, and describes how motivational listening contributes to conversational continuity and responsibility, strengthened focus, and an improved "communicational divide."
    —Reference & Research Book News
    August 2006
  • Endorsement From Mark Alpert
    Senior Vice President
    TUV America Inc.:
    As Richard Harris points out, good communication happens in two directions: talking, which seems to be the easier part, and listening, which for many, seems more difficult. This book reminds us how to get past the noise to improve the art of listening in both our professional and personal lives. This book contains practical, useful tips on how to make listening a more active part of every discussion, thereby making people and corporations more efficient and effective.
  • Endorsement From Tom Kristoph
    Director, Development & Training
    Dynamics Research Corporation (DRC):
    Dick Harris captures the LEADERSHIP ingredient most other approaches to effective listening miss: how to influence others by letting the person know you've heard them. Receiving and understanding the other person's message is only the beginning. Dick tells us how to complete the process.
  • Endorsement From Dan Schneider
    Executive Director, Sales
    Sepracor Inc.:
    The Listening Leader brings to light the part of communication that has long been overlooked. By applying the insights and tools described in this book, I have been able to increase my effectiveness in communicating and leading. Recognizing that I can influence a conversation positively or negatively vis-à-vis my listening skills alerted me to the fact that I was at times interpreting the world through a filtered and incomplete set of information. I highly recommend this to anyone who struggles with understanding and acting on the often overwhelming amount of information they receive on a daily basis. Effective listening cuts through the clutter and allows you to focus on the critical things you need to know to be effective in today's society.
  • Endorsement From Richard M. Warshauer
    Senior Managing Director
    GVA Williams:
    Adlai Stevenson supposedly said: 'Everyone is talking; no one is listening.' Dick Harris, in a cogent and practical book, shows us how to reverse that truism.
Description: In today's complex, fast-paced, high-intensity organizations, effective communication is paramount. But all too often, messages are misinterpreted, ignored, or missed altogether--stifling creativity, dampening morale, and even threatening achievement of basic goals. Harris's book is about improving communication by focusing on listening, and, in the process, developing more effective leadership skills throughout the organization. It explores ways in which managers and employees alike can elevate listening to the level of influence-to maximize conversational value and relationships through response and feedback. The Listening Leader integrates insights from management and psychology to offer practical techniques for overcoming common barriers to effective listening. With tips for keeping listening sharp and advice for boosting memory and recall, Harris provides readers with the tools to engage in much more productive dialogue with colleagues, supervisors, employees, and customers, as well as within relationships beyond work. The Listening Leader demonstrates that turning listening from a passive, compliant activity into an active, influential one contributes to more dynamic, trusting, collaborative, candid--and profitable--relationships through which everyone benefits.
LC Card Number: 2006001240
LCC Class: HD30
Dewey Class: 658
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