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Stephen G. Hannaford STEPHEN G. HANNAFORD is a consultant and writer, specializing in the interaction between technology and business. Since 2003, he has served as editor and publisher of Oligopoly Watch, a market watchdog site; he is also executive editor at Progressive Business Publications, overseeing the series, Better Buys for Business. He is the author or co-author of several books, including Workflow Reengineering and Teams and the Graphic Arts Service Provider, and he regularly speaks to industry and professional groups on issues of technology and business. Books by this author:
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